We are located in the Dominican Republic. Our headquarters are in Santiago, Puerto Plata, Santo Domingo, San Francisco de Macorís, and La Vega. We will be expanding our interconnection in new provinces soon.

Customer Service Hours |
| Monday to Saturday: 8:00 am a 10:00 pm |
| Sundays: 9:00 am a 6:00 pm |
| Holidays: 9:00 am a 6:00 pm |
Santiago |
| Administrative Office |
| Customer Service Office |
| Collections & Contracts |
| Monday to Friday: 8:00 am a 6:00 pm |
| Saturdays: 9:00 am a 1:00 pm |
| Ave. Metropolitana #15, esq. Arturo Grullón. Los Jardines Metropolitanos |
| Tel. 829-234-1166 y 829.234.1000 |
| Fax. 809.587.3239 |
| Toll Free: 1-(809)-200-9901 |
Santo Domingo |
| Administrative Office |
| Customer Service Office |
| Collections & Contracts |
| Monday to Friday: 9:00 am a 6:00 pm |
| Saturdays: 9:00 am a 1:00 pm |
| Av. Bolivar Esquina Mahatma Gandhi, No.601, Gazcue |
| Tel. (829) 236-1000 |
| Toll Free: 1-(809)-200-9901 |
San de Francisco de Macorís |
| Monday to Friday: 9:00 am a 6:00 pm |
| Saturdays: 9:00 am a 1:00 pm |
| Calle San Francisco #71 Esq. Castillo. Plaza Metrópolis, 2do. Nivel modulo #2C |
| Tel. 829-231-1000 |
| Toll Free: 1-(809)-200-9901 |
Puerto Plata |
| Monday to Friday: 9:00 am a 6:00 pm |
| Saturdays: 9:00 am a 1:00 pm |
| Calle Beller # 129, Edificio Farmacia Metropolitana, 2do nivel, módulo # 10 |
| Tel. 829.237.1000 |
| Toll Free: 1-(809)-200-9901 |
La Vega |
| Monday to Friday: 9:00 am a 6:00 pm |
| Saturdays: 9:00 am a 1:00 pm |
| C/ Garcia Godoy, esq. Balilo Gómez. Plaza Michelle, Modulo 208 |
| Tel: (829) 238-1166 |
| Toll Free:1-(809)-200-9901 |