Our offices

We are located in the Dominican Republic. Our headquarters are in Santiago, Puerto Plata, Santo Domingo, San Francisco de Macorís, and La Vega. We will be expanding our interconnection in new provinces soon.

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Customer Service Hours

Monday to Saturday: 8:00 am a 10:00 pm
Sundays: 9:00 am a 6:00 pm
Holidays: 9:00 am a 6:00 pm

Santiago

Administrative Office
Customer Service Office
Collections & Contracts
Monday to Friday: 8:00 am a 6:00 pm
Saturdays: 9:00 am a 1:00 pm
Ave. Metropolitana #15, esq. Arturo Grullón. Los Jardines Metropolitanos
Tel. 829-234-1166 y 829.234.1000
Fax. 809.587.3239
Toll Free: 1-(809)-200-9901

Santo Domingo

Administrative Office
Customer Service Office
Collections & Contracts
Monday to Friday: 9:00 am a 6:00 pm
Saturdays: 9:00 am a 1:00 pm
Av. Bolivar Esquina Mahatma Gandhi, No.601, Gazcue
Tel. (829) 236-1000
Toll Free: 1-(809)-200-9901

San de Francisco de Macorís

Monday to Friday: 9:00 am a 6:00 pm
Saturdays: 9:00 am a 1:00 pm
Calle San Francisco #71 Esq. Castillo. Plaza Metrópolis, 2do. Nivel modulo #2C
Tel. 829-231-1000
Toll Free: 1-(809)-200-9901

Puerto Plata

Monday to Friday: 9:00 am a 6:00 pm
Saturdays: 9:00 am a 1:00 pm
Calle Beller # 129, Edificio Farmacia Metropolitana, 2do nivel, módulo # 10
Tel. 829.237.1000
Toll Free: 1-(809)-200-9901

La Vega

Monday to Friday: 9:00 am a 6:00 pm
Saturdays: 9:00 am a 1:00 pm
C/ Garcia Godoy, esq. Balilo Gómez. Plaza Michelle, Modulo 208
Tel: (829) 238-1166
Toll Free:1-(809)-200-9901